Terms of sale

General conditions of sale


Confidence building statement


Article 1 - personal data collected 

When you purchase in our store, as part of our purchasing and sales process, we collect personal information you provide, such as your name, address and email address.

When you browse our store, we also automatically receive your computer's Internet protocol address (IP address), which allows us to get more details about the browser and operating system you use.

If you allow, we can email you about our store, new products and other updates.


Article 2 - consent

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, order, plan delivery or repurchase, we assume that you agree to our collection of your information, which we use only for that purpose.

If you require us to provide your personal information for other reasons, such as for marketing purposes, we will directly seek your explicit consent or give you the opportunity to refuse.

How can I withdraw my consent?

If, with your consent, you change your mind and no longer agree, we can contact you to collect your information or disclose your information. You can inform us by contacting us. neoprotect@outlook.fr


Article 3 - disclosure

If we are required by law to do so or if you violate our general conditions of sale and use, we may disclose your personal information.


Article 4 shopping

Our store is located in Shopify Inc. they provide us with an e-commerce platform that enables us to sell our services and products

Your data is stored in Shopify's data storage system and database, as well as Shopify's general applications. Your data is stored on a secure server protected by a firewall.


If you complete your purchase through the direct payment gateway, Shopify will store your credit card information in this case. This information is calculated according to the payment card industry's data security standard (PCI-DSS). Your shopping transaction information can be saved as long as necessary. Once your order is completed, information about the purchase transaction will be deleted.

All direct payment gateways are compliant with the ICP DSS standard, which is managed by the ICP Security Standards Council. This is the result of the joint efforts of visa, big card, American Express and discovery.

According to the PCI-DSS standard, our stores and their service providers are able to process credit card data safely.

For details, please refer to Shopify's conditions of use or confidentiality policy here.


Article 5 - services provided by third parties

Generally speaking, the third-party suppliers we use will only collect, use and disclose your information so that we can complete the services they provide.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies and we must provide information for your purchase transaction.

With regard to these suppliers, we recommend that you read their confidentiality policy carefully so that you can understand how they handle your personal information.

It should not be forgotten that some suppliers may be located or have facilities in a different jurisdiction than you or us. Therefore, if you decide to proceed with a transaction that requires the services of a third-party provider, your information may be governed by the law of the jurisdiction in which the third-party supplier is located or the jurisdiction in which its facilities are located.

For example, if you are in Canada and your transaction is made through a payment gateway in the United States, then under U.S. law, the information you have to complete the transaction can be disclosed, including the Patriot Act.

Once you leave our website or re adjust to the website or third party application, you are no longer subject to this confidentiality policy or the general conditions of sale and use of our website.


You can leave our website by clicking on some links on our website. We do not assume any responsibility for the confidentiality practices of other websites. We suggest that you carefully read the confidentiality policies of these websites.


Article 6 safety

In order to protect your personal data, we take reasonable precautions and follow industry best practices to ensure that such data will not be lost, misappropriated, accessed, disclosed, modified or improperly destroyed.

If you provide your credit card information, it will be encrypted by using SSL security protocol and saved in AES-256 encryption. Although there is no 100% security of any online transmission or electronic storage method, we comply with all requirements of PCI-DSS standard and implement additional standards recognized by the industry.

3、 File transfer ("cookie")

This is a list of the directories we use. We list these items here to give you the opportunity to choose whether to approve them or not.

U session & u id, a session unique identifier, allows Shopify to store information related to your session (references, reference pages, etc.).

\It has lasted 30 minutes since the last visit. Our website supplier internal statistics tracking system is used to record the number of visits.

U Shopify & U uniq, with no reserved data, will expire at midnight the next day (, depending on the location of the visitor). Calculate the number of times each customer visits a store.

Carter, a unique identifier that lasts two weeks, stores your basket information.

Secure session identifier

The unique identifier is storrefront & U digest, which is used if the store has a password to determine whether current visitors can access it.


Article 7 - time of delivery

The delivery period is 2 to 7 working days.

At the time of your order, some on-site products may be out of stock, which may extend the delivery time by several days, thus prolonging the replenishment time of the products. Therefore, the delivery time may exceed 15 days.



Article 8 - age of consent

At least you agree to use this website for any minor you agree to use through this website.


Article 9 - modification of existing political Secrets

We reserve the right to modify this confidentiality policy at any time, so please refer to it frequently. These changes and clarifications will take effect immediately after the website is published. If we change the content of this policy, we will inform you that the policy has been updated so that you know what information we collect, how we use it, and under what circumstances, if necessary, we will publish it.


If our store is acquired through a merger with another company, your information can be transferred to the new owner so that we can continue to sell products to you.


Problems and coordination


If you want to: access, correct, modify or delete any personal information about you, file a complaint, or if you want more information, please contact our privacy standards agent. Neoprotect@outlook.fr

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